14-day returns, no questions asked
Under Ukrainian consumer protection law you have the right to return a good-quality product within 14 days of purchase.
Call 0 800 123 456 or email info@prime-tools.com.ua within 14 days of receiving the product
Our manager will review your order and confirm the return within 1 business day
Pack it in the original packaging and send it to us via Nova Poshta. Return shipping costs are on the buyer's side
After we inspect the product, we will refund to your card within 3–5 business days
Have questions about returns?
Call or write to us — we'll reply within an hour
